Thuiswinkel Waarborg
Certificate

Thuiswinkel.org declares that its member:

may carry Thuiswinkel Waarborg.

This means that OHRA, Nationale-Nederlanden Schadeverzekering N.V. has been certified as an online shop by the Thuiswinkel Waarborg Certification Foundation. The working method and the conditions used that were observed during the certification process are in accordance with Dutch law and regulations. The online shop will be certified every year.

OHRA, Nationale-Nederlanden Schadeverzekering N.V. was first certified on May 31 2009

OHRA, Nationale-Nederlanden Schadeverzekering N.V. offers you at least the following 8 certainties:

  1. The company really exists and you can reach:

    OHRA, Nationale-Nederlanden Schadeverzekering N.V.

    Business address
    Rijksweg West 2
    6842 BD Arnhem
    Netherlands
     
    Postal address
    Postbus 40000
    6803 GA Arnhem
    Netherlands
     
    Phone number (026) 400 40 40
    Email address
    Website http://www.ohra.nl
     
    CoC 33052073
    Member since May 31 2009
  2. General Terms and Conditions Financial Services

    OHRA, Nationale-Nederlanden Schadeverzekering N.V.'s General Policy Terms and Conditions are directly accessible and applicable to you. You can find these terms and conditions on the website at the financial products.

  3. Clear Offer: You Always Know What You Buy

    Each product and/or service contains a clear description that corresponds to reality.

  4. Clear Ordering Process

    The online shop's ordering process takes place via unambiguous steps. It is clear what you order before you enter into a purchase obligation and you will have another chance to correct it before placing the order.

  5. Prices Are Clear

    You are correctly informed about any additional costs, such as shipping, payment, policy or administration costs. This means no unexpected costs afterwards.

  6. Safe Payment Environment

    When you make a payment in an online shop, this will always take place through a secured connection with a SSL certificate (HTTPS and/or a lock at the top or the bottom of the web page).

  7. Careful Processing of Your Personal Data

    OHRA, Nationale-Nederlanden Schadeverzekering N.V. has an obligation to do its utmost to ensure the safe transport, safe processing and safe storage of personal data. In addition, customers should be able to easily unsubscribe from commercial emails. Thuiswinkel.org regularly talks to OHRA, Nationale-Nederlanden Schadeverzekering N.V. about its obligations. In addition, Thuiswinkel.org carries out it safety check on the certified online shops and platforms. Read here how Thuiswinkel.org guarantees this >

  8. Sound Mediation of Complaints and Independent Arbitration Committee

    Do you have a complaint about a member, despite these certainties? You can inform OHRA, Nationale-Nederlanden Schadeverzekering N.V. about this directly or submit a complaint through thuiswinkel.org/complaints. When you do not come to a satisfying solution, Thuiswinkel.org will help you with free mediation of complaints. When you are still not satisfied, you may submit a dispute to the independent Institute for Financial Disputes, Kifid. Please check the Kifid's procedure.