Safe online shopping

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Consumers are becoming more aware when shopping online

Because what and where we buy makes a bigger difference. Our Thuiswinkel Guarantee, legal backup and a large dose of knowledge ensure that you can make smart choices. This way we grow together towards a safer, more sustainable and more innovative future.

Member Benefits

  • Payment is secure
  • Your privacy is guaranteed
  • Independent dispute committee
  • You know who you are buying from
  • 14 days reflection period
  • Pay for products afterwards

All certainties

We help you shop safely online

Every consumer shops online, so every year we all spend more money online. But what are your rights and obligations as a buyer? And how can you check whether you are buying from a safe online store?

We give you tips and answer frequently asked questions.

Get online advice