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To stay safe while shopping online ...

... go to e-retailers with the Thuiswinkel Waarborg or Shopping Secure trustmark. Only e-retailers that have undergone a thorough certification process to check whether they meet strict legal, security and financial stability requirements may use these trustmarks, so you can be sure you’re dealing with a reliable e-retailer.

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The guarantees of Shopping Secure

  • Secure payments
  • Guaranteed privacy protection
  • Independent arbitration committee
  • Know your seller
  • 14-day cooling-off period
  • Buy now, pay later
  • Supported by the Dutch Consumers' Association

All guarantees

We’ll help you stay safe while shopping online

We all shop online, spending more money on these purchases every year. But what are your rights and obligations as a buyer? And how can you make sure you’re buying from a reliable e-retailer?

Here are some tips and answers to frequently asked questions! 

Go to our help center

Are you an online retailer? 

Do you want to be a certified e-retailer with a higher conversion rate? Join our club! Thuiswinkel Waarborg and Shopping Secure are excellent trustmarks for e-retailers, as we only award them to the very best e-retailers out there.

Read more about becoming a member