Thuiswinkel Waarborg
Certificate

Goudwisselkantoor offers you at least the following 9 certainties:

1. The company really exists and you can reach:

   Goudwisselkantoor

   Business address	Industrieweg, 13 3286BW Klaaswaaal Netherlands
   Postal address	Industrieweg, 13 3286BW Klaaswaaal Netherlands
   Phone number	0186746212
   Email	sjaco.deruiter@goudwisselkantoor.nl
   Website URL	http://shop-goudwisselkantoor.nl
   CoC	80278493
   Member since	January 25 2021

2. The Dutch Consumers Association Supports Thuiswinkel.org's General Terms and Conditions

   The General Terms and Conditions are set up in cooperation with the Dutch Consumers Association and can easily be found on Goudwisselkantoor's website.

   Please note: There is no statutory 14-day time of reflection for, among other things, customized products, products that spoil easily and hygiene products of which the seal has been broken. The statutory 14-day time of reflection does not apply to digital content, such as software and e-books, and gambling activities, such as lotteries and casino games, either.

   Please check all exceptions to the revocation right in Article 10 of our General Terms and Conditions >

3. You Can Pay (Part of) the Purchase Amount after Delivery

   Our members offer their customers the possibility to pay part of the purchase amount upon or after delivery. This only applies to the purchase of products.

4. Clear Offer: You Always Know What You Buy

   Each product and/or service contains a clear description that corresponds to reality.

5. Clear Ordering Process

   The online shop's ordering process takes place via unambiguous steps. It is clear what you order before you enter into a purchase obligation and you will have another chance to correct it before placing the order.

6. Prices Are Clear

   You are correctly informed about any additional costs, such as shipping, payment, policy or administration costs. This means no unexpected costs afterwards.

7. Safe Payment Environment

   When you make a payment in an online shop, this will always take place through a secured connection with a SSL certificate (HTTPS and/or a lock at the top or the bottom of the web page).

8. Careful Processing of Your Personal Data

   Goudwisselkantoor has an obligation to do its utmost to ensure the safe transport, safe processing and safe storage of personal data. In addition, customers should be able to easily unsubscribe from commercial emails. Thuiswinkel.org regularly talks to Goudwisselkantoor about its obligations. In addition, Thuiswinkel.org carries out it safety check on the certified online shops and platforms. Read here how Thuiswinkel.org guarantees this >

9. Sound Mediation of Complaints and Independent Arbitration Committee

   Do you have a complaint about a member, despite these certainties? You can inform Goudwisselkantoor about this directly or submit a complaint. When you do not come to a satisfying solution, Thuiswinkel.org will help you with free mediation of complaints. When you are still not satisfied, you may submit a dispute to the independent Thuiswinkel Arbitration Committee. Please check the Arbitration Committee's procedure. Thuiswinkel.org stands surety for compliance with the committee's decision to an amount of up to €10.000 per decision. This guarantee does not apply when the company finds itself in suspension of payment or is bankrupt; Thuiswinkel.org is no guarantee fund.