Shopping Secure – Europe's best cross-border trustmark

Do you sell products and/or services online to customers in other countries? Apply for our international Shopping Secure trustmark now. In cross-border ecommerce, B2B customers and consumers feel an extra need for security when shopping online. There is a longer distance between them and the seller, in many cases the seller speaks another language and they often have to deal with differing laws and regulations. That is why Thuiswinkel.org has set op this international trustmark for B2C and B2B companies. 

Apply for Shopping Secure
logo shopping secure logo shopping secure b2b

What does Shopping Secure entail?

  1. Your online shop will be scanned on security leaks so that customers know that they can safely shop in your store. Thanks to "ethical hacking" you know whether your online shop is protected against a cyber-attack or not.
  2. Your online shop will be legally tested so that you can be assured that it complies with laws and regulations and that your customers can rely on their rights, including a 14-day time of reflection and clear pricing.
  3. Your online shop will be financially monitored so that customers can count on the fact that your online store is financially stable.

Shopping Secure offers you as online shop owner or seller on platforms the following benefits:

    Reliability

    • A strict check of online stores on several aspects, including laws and regulation, security and financial stability.
    • Compliance with European laws and regulation
    • Members will be certified every year.
    • Active check on illegal use of logo and certificate.

    Integrity 

    • The certificate is issued by a non-profit association.
    • Our events will not be funded by contribution or certification costs, but by sponsoring and ticket sales.
    • An independent arbitration committee and mediation of complaints for consumers and online shop owners

    Expertise 

    • Our Terms and Conditions have been drawn up in cooperation with the Dutch Consumers Association.
    • The financial check will be carried out by an third-party accountant/credit rating agency.
    • The legal check will be carried out by an third-party legal consultancy.

Certification

Not everyone can become a member of Thuiswinkel.org and Shopping Secure. These trustmarks stand for safe and secure online shopping, in the Netherlands as well as abroad, so our members must comply with laws and regulation. That is why they have to pass through a certification process and will be recertified every year. The certification process consists of three components: a legal check, financial monitoring and a safety scan.

How does it work?

You can only carry the Shopping Secure logo when you are a Thuiswinkel.org member, which means that both your Dutch online shop as your foreign shops will be certified. Certification takes places on the common denominator of European law and legislation. Do you wish to be completely compliant for one particular country? You can notify us of this and apply for an additional certification. Please note: This additional certification is not included in the regular Shopping Secure certification but can be obtained against additional costs. 

Shopping Secure rates

Online shops that are a member of Thuiswinkel.org can be certified for the European market against additional costs. This rate is made up of the following components:

  1. Additional certification costs for Shopping Secure: € 400 per year
  2. A contribution scale on your national and cross-border turnover: the yearly contribution for the Dutch market is increased with your online turnover in the countries in which your online store carries Shopping Secure.In other words, this amount depends on your domestic and foreign online turnover. Please note: Members' contribution will only increase by one contribution class per year, as a result of which online shop owners will not suddenly be confronted with greatly increased contribution costs.

For the early birds: 50% discount on certification costs in November

To celebrate the launch of Shopping Secure, you can profit from a 50% introduction discount. As a result, you will only pay € 200 for the certification costs during the first year, instead of €400. Apply quickly, as this offer is only valid for the first 25 online retailers that apply for Shopping Secure in November.

Apply for Shopping Secure

Do you want to learn more about Shopping Secure? Please contact Paloma van der Put through  of +31 (0)318 64 85 75. Click the button below when you want to apply for Shopping Secure immediately.

Apply for Shopping Secure