Free legal advice

It is difficult for webshops to be aware of all the laws and regulations and to comply with them. At we like to take that job off your hands.

Juridisch Advies 800 X 400 (1)

Members of are in fact entitled to free legal advice from our lawyers. In daily practice you may encounter situations that raise questions. With the extensive experience of our lawyers in the (e-commerce) laws and regulations, our lawyers can help you with free legal advice. Even if it concerns a legal issue that may not be so obvious, they are happy to discuss it with you. In addition, during (re)certification, an annual check is made to see if your online store complies with the laws and regulations.

What can our lawyers help you with?

  • Consumer Law
  • General Terms and Conditions
  • Privacy Law
  • General legal issues or questions
  • The General Data Protection Regulation (GDPR)
  • The certification of
  • Complaints, disputes and the Thuiswinkel Disputes Committee
Juridisch Advies 800 X 400

We can also help you with questions about privacy law, dispute resolution, (additional) general terms and conditions, unfair trade practices, product liability, sale/delivery of services and digital content, travel contract, privacy and personal data protection, private law (general contract law and property law), distance selling law, telecommunications law, personal data protection law, cookie law, Dutch Advertising Code, intellectual property rights and other matters.

For very specific questions in the field of ict & law, privacy, intellectual property, labor law and security we have a unique collaboration with ICTRecht. Members of get access to the legal helpdesk of ICTRecht for support on all legal issues in the field of ict & law, privacy, intellectual property, labor law and security. The cooperation between and ICTRecht offers members the right support to optimally protect their web shop against legal risks and disputes. Do you have questions about the Thuiswinkel Guarantee certification? Then the lawyers are of course at your service free of charge.

Thuiswinkel Privacytool

As an owner of a web store you obviously want to comply with the latest laws and that your (potential) customers can trust that their data is processed correctly. That is why, in collaboration with ICTRecht and PrivacyBlox, has developed the Thuiswinkel Privacy Tool: a tool for members that allows you to apply privacy legislation independently. Note: this Privacy Tool is available exclusively and free of charge for our members.

Do you have questions about
laws and regulations?

Then contact our lawyer Vincent. He will be happy to help you further.

Vincent Romviel
Vincent Romviel 250x250

Join the
best webshops in the Netherlands

Webshops that are members of receive much more than a quality mark. It is our mission to make shopping smarter. Our services help you shop smarter in the areas of Trust, Knowledge, Innovation and Influence. We also focus on Sustainable Growth, with our #shopresponsible strategy we prepare your shop for the future.

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