Become a member

As the owner of an online store or an e-commerce platform seller, you want to provide your customers with the best possible service. At the same time, it’s also important that potential customers trust you, and customers therefore look for a trustmark while shopping online. Which trustmark do you choose?

Are you among the very best e-retailers and sellers in the Netherlands?

Thuiswinkel Waarborg is the highest-quality trustmark for e-retailers and sellers.

  • A total of 91% of online shoppers are familiar with the Thuiswinkel Waarborg logo, while 21% do not make purchases in online stores that do not bear our trustmark. 
  • Our system ensures that your online store is tested by independent parties rather than within its own ranks.
  • We are a member of an independent arbitration board and provide free legal advice.
  • The Dutch Consumers Association recommends shopping at online stores that have received the Thuiswinkel Waarborg trustmark.
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  1. Your online store is scanned for security leaks, so that consumers know that they can stay safe and secure when shopping with you. Our ‘ethical hacking’ will tell you whether your website can withstand a full-on cyber assault.
  2. Your online store is checked for compliance, so that you are secure in the knowledge that you comply with the laws and regulations and your customers know that their rights are enforced, including the 14-day cooling-off period and clear, unambiguous prices.
  3. Your online store will undergo financial monitoring, so that consumers can rely on your online store being financially stable.

Feel confident knowing that you comply with the GDPR

Any online retailer has to deal with the personal data of customers and other visitors. Does your online store comply with the General Data Protection Regulation (GDPR)? Our free privacy tool helps our members comply with this legislation. We will provide you with legal assistance throughout the year, while you also avoid fines from the Netherlands Authority for Consumers & Markets.

Yes – I am among the very best e-retailers and sellers in the Netherlands!

Once you have been certified, you will have official confirmation that your online store is healthy from a legal, financial, and IT point of view. And thanks to the Thuiswinkel Waarborg trustmark, your customers and potential customers will be aware of this as well. The Thuiswinkel Waarborg trustmark will lead to even more satisfied customers!

APPLY FOR THE THUISWINKEL WAARBORG TRUSTMARK