Growth percentages, home-shopping versus retail trade
The home-shopping turnover has continued to grow (by double figures) every year since 2002, even when the traditional retail trade was clearly contracting. For example, growth figures for the retail trade were negative in 2003, 2005 and 2009, at respectively: -3.6, -0.4 and -4.1% . However, the home-shopping turnover grew in those years by 19.8, 15.5 and 14.2%.

The growth in home-shopping is thanks to online shopping. During the past five years this channel realised growth percentages between 17 and 38%. The other home-shopping channels, such as catalogues, post, etc., experienced annual contraction during this period, by percentages between -9.2 and -22.7%.

It is important to note here that this much-used benchmark is inaccurate: the home-shopping turnover figures include the online sales of travel, insurance and tickets. The benchmark does provide an indication of the growing share that home-shopping has in the retail trade.

Growth home-shopping vs retail trade

Growth in %, in
comparison with
the previous period

2005

2006

2007

2008

2009

Retail trade

-0,4

4,5

4,2

3,4

-4,1

Home-shopping

15,5

14,1

27,7

19,6

14,2

Online shopping

32

28

38

27

17

Other channels *)

-10,2

-17,1

-9,2

-22,7

-13,3

*) excl. travel, insurances en tickets

Bron: HBD, Thuiswinkel.org, Blauw Research, GfK Retail & Technology

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