Verification and admission
Verification criteria
All members and businesses that submit an application for membership are obliged to observe the law, the Statutes, the Household Regulations and the behavioural codes of Thuiswinkel.org. These rules are summarised in the “Assessment framework for members of Thuiswinkel.org.”
All members are obliged to undergo annual certification by the Thuiswinkel Waarborg Certification Foundation. This involves an assessment of whether the business and the website comply with the Assessment Framework.
Admission criteria
Companies that want to apply for (candidate-) membership of Thuiswinkel.org must:
- Generate their turnover (or part of it) from the distance sale of products and/or services to consumers in the Netherlands
- Comply with the assessment framework
- Submit the fully completed application form
- Enclose a recent (no more than 3 months old), certified extract from the Chamber of Commerce which indicates the trade name under which the business wishes to be included in Thuiswinkel.org’s list of members subsequent to becoming a member
- If the application is for normal membership, enclose the most recent financial report with the application
- When requested by the secretariat, provide a (/an accountant’s) statement annually to facilitate determination of the contribution payable
- Undergo certification by the Thuiswinkel Waarborg Certification Foundation during the application procedures
Additional criteria for candidate-membership
In addition to the above-mentioned criteria, the following conditions also apply for candidate-membership of Thuiswinkel.org :
- The business must have commenced its activities no longer than two years previously (the determining factor is the date of registration with the Chamber of Commerce )
- Candidate-membership may not last longer than three years and it will end automatically at the end of that period, without notice from either Thuiswinkel.org or the candidate-member
- Candidate-members may not hold a position on the Executive Board
- Candidate-members do not have a right to vote at the General Members’ Meeting
- Candidate-members are mentioned separately and not in Thuiswinkel.org´s official list of members
- Candidate-members can, as soon as they are able to provide a financial report, submit a premature application to convert their candidate-membership to normal membership
Downloads terms & conditions
