Working Group: Legislation

Contact this working group.

Task 
Influencing, (inter)nationally, laws and legislation that are practicable for web-shops involved in distance selling to consumers.


Subjects 

• Promoting new self-regulation in relevant fields in preference to new laws and legislation 
• Reinforcing existing self-regulation

Lobby issues 

• Evaluating the general home-shopping terms and conditions with the Consumers’ Association, as approved in the SER (Social and Economic Council) consultation in October 2008 
• Reviewing e-mail marketing code 
• Drawing up a new affiliate marketing code between advertisers and affiliate networks

Other goals and activities 

• Carrying out research into online settlement of complaints (ODR) 
• Contributing to development of the Thuiswinkel Waarborg certification 
• Clustering and managing fraud cases within a single platform (Incident Register)

External contacts
The Netherlands 

• VNO-NCW (Confederation of Netherlands Industries and Employers) 
• Ministries of Economic Affairs and Finance 
• Consumer organisations: Consumers’ Association, etc. 
• Supervisory organisations: Netherlands Consumer Authority, OPTA (Independent Post and Telecommunication Authority), etc. 
• Advertising Code Committee Foundation 
• Postfilter Foundation 
• ‘Don’t phone me’ Register Foundation

Europe 

• European Commission 
• EMOTA (European E-Commerce and Mail Order Trade)

Members of the Working Group on Legislation: 
Serge van Nuijs (Neckermann.com/Reader's Digest), Chairman
Léon Mölenberg (Thuiswinkel.org), Secretary
Janet Drenth (Wehkamp) 
Robin van ’t Hoff (Centraal Beheer Achmea en FBTO) 
Farik Kaya (Neckermann.com) 
Judith van der Kleij (OHRA) 
Pascal van Poecke (Garant-O-Matic) 
Claudine Bouma (bol.com)